+92 309 2908022 info@proqaways.com Office 202, 2nd Floor, Noor Estate, Shahrah e Faisal, Karachi Open 24/7 — always someone on duty

What We Handle

Eight functions, one team to call.

Each one can be taken on its own, or combined under a single contract and a single manager. Everything below is delivered by our own staff — we don't re-broker your work to someone else.

01

Business Process Outsourcing

Hand over a repeatable function in full — not a task list, but the whole process, with someone accountable for the output. We staff it, run it to an agreed standard, and report on it.

What this usually covers

  • Order processing and fulfilment admin
  • Claims, applications, and form handling
  • Vendor and supplier coordination
  • HR and recruitment admin
  • Scheduling and dispatch
  • Reporting packs on your cycle
Discuss this service
02

Software & Tech Development

Web and mobile builds, internal tools, and the integration work that makes your existing systems talk to each other. We can take a project end to end, or slot developers into your team.

What this usually covers

  • Websites and web applications
  • Mobile apps (iOS and Android)
  • Internal tools and dashboards
  • API and third-party integrations
  • eCommerce builds and fixes
  • Maintenance and support retainers
Discuss this service
03

Digital Reputation Management

What people find when they search for you, and what they read before they call. We monitor the places reviews appear, respond in your voice, and work on the results that sit above the fold.

What this usually covers

  • Review monitoring across platforms
  • Drafted or fully handled responses
  • Google Business Profile upkeep
  • Listing accuracy and cleanup
  • Search-result monitoring
  • Monthly reputation reporting
Discuss this service
04

Bookkeeping & Accounting

Books kept current every month, in the software you already use, in a state your accountant or auditor can pick up without rework.

What this usually covers

  • Day-to-day transaction entry
  • Bank and card reconciliations
  • Accounts payable and receivable
  • Invoicing and payment follow-up
  • Payroll support
  • Monthly management reports
Discuss this service
05

Customer Support & Call Center

Inbound and outbound coverage by phone, email, and chat — trained on your product, following your tone, working your hours rather than ours.

What this usually covers

  • Inbound phone, email, and live chat
  • Ticket handling in your helpdesk
  • Order and booking support
  • Outbound follow-up and confirmations
  • After-hours and weekend cover
  • Escalation paths back to your team
Discuss this service
06

Data Entry & Back Office

The recurring admin nobody has time for, plus the one-off cleanups that keep getting postponed. Accuracy is checked, not assumed.

What this usually covers

  • Data entry and processing
  • Database cleanup and de-duplication
  • System and platform migrations
  • Document handling and digitisation
  • Catalogue and listing upkeep
  • Research and list building
Discuss this service
07

QA & Testing

Testing before your users do it for you. We work to a written test plan so you can see what was covered, what passed, and what's still open.

What this usually covers

  • Manual and exploratory testing
  • Test-case writing and upkeep
  • Automated regression suites
  • Release and smoke checks
  • Bug triage and reproduction
  • Device and browser coverage
Discuss this service
08

Digital Marketing & SEO

Search, content, and campaign work run as a service, with reporting that shows what happened rather than a retainer you have to chase.

What this usually covers

  • Technical and on-page SEO
  • Local search and maps visibility
  • Content planning and writing
  • Paid search and social campaigns
  • Social media management
  • Monthly performance reporting
Discuss this service

Ways To Work Together

Pick the shape that fits the work

Dedicated team

People assigned to you full time, working your hours and your tools. Best for ongoing functions.

Project-based

A defined build or cleanup with a fixed scope, timeline, and handover.

Part-time or shared

A few hours a week where a full seat would be overkill — common for books and reputation work.

Not sure which of these you need?

Tell us what's taking up your week. If outsourcing isn't the answer, we'll say so.

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